Please read thoroughly before signing up to join us.  Contact us at (540) 615 – 2761 or flyfitnessva@gmail.com with any questions.

Please do not attend class if you are ill or have been/suspect you have been exposed to illness. Please practice cough/sneeze etiquette and frequent handwashing/sanitizing in the studio.

All reservations are made in advance online (no walk-ins). You must create a profile in ScheduleBliss and have a current waiver on file prior to participating.

Your safety is our priority. Because levels can differ among studios, students who are new to Fly Fitness are required to register for Intro to Pole or Beginner Pole 1 and Beginner Lyra, regardless of prior experience. Our instructors will assess when you are ready to progress to the next level.

Fly Fitness does not offer refunds.

***All single passes, multi pass packs and membership passes (all levels) are good for 30 days from date of purchase.***  The only exception is lyra 4 pack which is good for 60 days from date of purchase.  Unused passes will not be returned, extended or refunded; please purchase passes based on your probable attendance prior to expiration.

MEMBERSHIP TERMS BELOW – PLEASE READ

***Membership is not recommended until you have attended classes regularly for at least two months.***

YOU WILL BE ASKED TO ACKNOWLEDGE YOUR ACCEPTANCE OF THE TERMS AT TIME OF PURCHASE.

WE ALSO HAVE NON-MEMBERSHIP PASS OPTIONS LISTED UNDER “PRICING” ALONG WITH THE MEMBERSHIP OPTIONS.

• Cancellation: After the initial four month commitment, memberships can be cancelled with 30 days written notice via e-mail to flyfitnessva@gmail.com

• Autopay: Autopay will occur monthly based on the date of initial purchase. If an autopay is declined and not resolved within five business days, a $35 fee will be charged.

• Membership Pause: During the initial four month commitment, membership can be paused for medical/extenuating circumstances only at the discretion of Fly Fitness. After the initial four months, membership can be paused with written notice via e-mail for a maximum of 60 days. Memberships will not be paused for vacations or other non-extenuating circumstances; inquire about changing your membership autocharge date if needed.

• Cancellations/No Shows: Passes are not returned for no shows or for cancellations made with less than 24 hours notice. Repeated no shows will impact your ability to make future reservations.

• Transfers: Any passes not utilized up to the limit of membership category are non-transferable to other members and do not carry over to the following month.

• If, after meeting the initial four month commitment membership is canceled, restarting membership will require a new four month commitment. Defaulting on a membership commitment will prevent future membership.

• Pricing is subject to change with notice from Fly Fitness

If you are on the waitlist – please monitor your e-mail (including junk) frequently, up to and including the day of class; you could be moved off of the waitlist at any time. You will be notified by ScheduleBliss if you are moved into the class. If you do not get a spot, your pass will be returned. If you are moved off the waitlist within two or more hours of class time but do not attend class, your pass will not be returned. Should your ability to attend class change while you are still on the waitlist, please remove yourself so the next person in line can move up.

If you must miss your scheduled class please remove your name from the roster through ScheduleBliss at least 24 hours prior to the start of the class so other students can take advantage of the spot. Failure to do so will result in the class pass being forfeited. Repeated no shows will impact your ability to make future reservations.

In the event a class is canceled due to insufficient enrollment, students will be notified at least two hours prior to the scheduled class start time (via text or e-mail). Passes will be returned with the original expiration date in effect. Should a class be canceled during the last week of the month, the expiration date of that individual pass may be extended for one additional week at the discretion of Fly Fitness; the extention does not apply to any other passes that are part of a pack or membership. Alternatively, in lieu of returning passes, a make up class may be offered at the discretion of Fly Fitness.

Please read class descriptions in ScheduleBliss and sign up only for classes that are appropriate to your personal abilities and experience. Beginning students should sign up only for beginner classes. If you are unsure which classes are right for you, please ask.

Please follow the direction of Fly Fitness staff at all times. We want to ensure your proper progression, your safety, and the safety of others.

Fly Fitness reserves the right to not promote a student to the next level or allow attendance at specific classes to protect against injury.

Fly Fitness is an adults-only facility. Children are not permitted to be on the premises at any time. Must be 18 years old to attend pole classes and 16 years old to attend lyra classes (under the age of 18 for lyra requires parental permission). We do not allow non-participating observers in any classes; only those who have paid for a class may be present.

Please be advised that explicit music may be played during classes and performances.

Please inform us of any limitations or injuries prior to participation. We want your workout to be safe and enjoyable.

We request that you respect the privacy of others, and thus honor the anonymity of others.

Taking video of classes in their entirety or in part is prohibited. Taking photos or video of other students or staff, either directly or indirectly, to include posting on social media, without their express permission is prohibited.

No glass containers, tobacco, alcohol, drugs, or illegal substance of any kind are allowed in the studio. For their safety and the safety of others, we reserve the right to deny participation to anyone who may be under the influence of alcohol or drugs.

Proper attire must be worn when working out at all times. We reserve the right to determine what appropriate attire is. For pole classes, tank/tee and shorts/leggings are appropriate. Avoid anything overly loose and slick materials. Platform heels are optional unless otherwise specified (not appropriate for beginner level classes). For lyra classes, tank/tee and leggings are appropriate. Street shoes are not worn in either pole classes or lyra classes.

Avoid wearing hand and body lotion on the day of class. It will directly affect your grip.

To prevent injury and damage to equipment, jewelry must be removed prior to participation. We encourage you to leave jewelry at home so as not to risk losing it.

Doors are locked at class starting time. Please arrive 5-10  minutes prior to your scheduled class time. To help prevent injury, it is important for you to be present for the warm up. Passes are not returned for missed classes due to late arrival.

We request that students respect the property, instructors and other students. We reserve the right to ask a student to leave class.

Fly Fitness does not provide any type of daycare. Please find a babysitter for the time you will be with us so you may fully enjoy your experience.

Students are not allowed to work out by themselves. An instructor or workout partner must be present at all times.

We are not responsible for lost or stolen items.

Payment is required in advance to reserve your spot/date for private lessons, private parties and studio rental.

Please contact us with any questions or concerns. We make every effort to respond to communications within 2 business days, during regular business hours. Thank you!